BigCommerce

BigCommerce is an e-commerce platform designed to provide merchants with the tools they need to sell products online effectively. Integrating Beans with BigCommerce enhances this functionality by enabling merchants to implement a rewards system that promotes customer loyalty. With Beans for BigCommerce, you can reward customers for their purchases, encouraging repeat business and fostering a loyal customer base.

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Setup

1. Navigate to the Beans admin dashboard and select Integrations.
2. Find and click on BigCommerce from the integrations list.
3. Click Connect to begin the integration process.
4. You’ll need to generate BigCommerce API credentials. To do this:
   • Log in to your BigCommerce admin panel
   • Go to Settings > API > Store-level API Accounts
   • Click Create API Account
   • Enter a name for your API account (e.g., “Beans Integration”)
   • Under OAuth Scopes, ensure all permissions are set to “Full”
   • Click Save to generate the API credentials
5. You’ll receive three pieces of information that need to be copied to Beans: Client ID, Client secret, and Access token.
6. Copy your BigCommerce API path or Store URL (it should look like: https://api.bigcommerce.com/stores/xxxxxxxx/v3/)
7. Paste all four credentials into their respective fields in the Beans interface.
8. Click Connect to finalize the integration.

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Reinstall

If you suspect Beans is not properly installed on your BigCommerce store, there is a straightforward solution to address this without any negative side effects.

1. From the Beans admin dashboard, navigate to the BigCommerce integration home page.
2. Select Status in the integration navigation menu.
3. From the Actions dropdown on the top right, select Reinstall Beans.

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Rewards page

To improve the visibility of your rewards program and make it easier for customers to find, we suggest adding a link to the rewards page in your main menu. Here’s an article on how to do it: BigCommerce - Navigation Menu Options.

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Redemption

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Minimum points required for redemption

Sets a minimum points threshold that customers must reach before redeeming rewards. By default, customers need to accumulate at least 100 points before being eligible for redemption. You can adjust this threshold higher to ensure meaningful program engagement and prevent inefficient redemptions. For example, if you set the minimum to 500 points, customers would need to earn at least 500 points before they can start redeeming rewards.

How it works:

1. From the BigCommerce integration dashboard, navigate to Preferences.
2. Locate the Redemption section and enter your desired minimum points threshold in the Minimum Points Required field.
3. Click Save to apply changes.

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Maximum discount per redemption

Sets a limit on how much of the total purchase price can be discounted through points. This ensures that the discounts provided through redemptions remain within acceptable limits for your business. For example, if a customer wants to buy a product priced at $10 and has 1000 points (equal to $10), but the maximum discount is set to 50%, they can only use 500 points, giving them a $5 discount.

How it works:

1. From the BigCommerce integration dashboard, navigate to Preferences.
2. Locate the Redemption section and use the Maximum Discount Per Redemption slider to set your desired maximum discount percentage.
3. Click Save to apply changes.

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Eligible collections

Enable point redemption for specific product collections in your store. Customers can then redeem points only for products in the selected collections. When no collections are selected, all products are eligible for redemption.

How it works:

1. From the BigCommerce integrations home page, navigate to Preferences.
2. Locate the Eligible Collections section and click on Select collections.
3. Choose the collections you want to make eligible for point redemption.
4. Click Save to confirm.

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Collections exclusion - Loyalty

When collections are excluded, customers will not earn points when purchasing products from those collections. This helps you maintain control over which products contribute to rewards program earnings.

How it works:

1. From the BigCommerce integration dashboard, navigate to Preferences.
2. Locate the Collections exclusion - Loyalty section and click on Select collections.
3. Choose the collections you want to exclude from points earnings.
4. Click Save to confirm.

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Auto registration

Automatically enrolls new customers into your rewards program when they create an account or make a purchase. This ensures seamless participation and maximum program engagement.

How it works:

1. From the BigCommerce integration dashboard, navigate to Preferences.
2. Locate the Advance section and switch the Auto registration toggle to On.
3. Click Save to confirm.